

In the process of unlocking Competitive, we analyze new player skill levels to optimize matchmaking in a way that feels good to everyone." This gives new players time to prepare for the higher expectations that come with Competitive, while long-term players don’t feel discouraged by teammates who have less experience.

We are removing player levels in-game, so instead of having to reach a certain level, new players are now challenged to win 50 Quick Play matches before Competitive unlocks. Requirements to enter Competitive mode are changing with Overwatch 2. Competitive is the exception to this rule because new players must complete a specific challenge to access this game mode. Most FTUE restrictions are lifted while in a group, so new players can team up with their friends at any time to play almost any game modes. This focused experience eases new players into the world of Overwatch by teaching them about different modes, rules, and other high-level aspects of the game in an approachable way. The first phase of our new FTUE rapidly unlocks all the game modes and the ability to chat in-game, and the second phase unlocks all the original Overwatch heroes over the course of approximately 100 matches. New players begin with access to a limited set of game modes, heroes, and some other restrictions to onboard them more gradually. We want FTUE to welcome players more gradually to Overwatch 2, as we’ve seen consistent feedback from new players feeling overwhelmed by numerous game modes and heroes.

"The First Time User Experience (FTUE) is an introduction to Overwatch 2 specifically designed for brand-new players who make their account post-launch. Here's what Blizzard has had to say regarding the new feature. So in order to unlock ranked in OW2, you'll need to win 50 Quick Play matches, but keep in mind, this will only be the case if you're brand new to the game!
